RETURN POLICY:
IF ITEMS WERE DAMAGE DURING THE SHIPPING PROCESS FROM NM DESIGNS LLC AND YOU HAVE CHOSEN TO INSURE YOUR ITEM(S), YOU MUST CONTACT US VIA EMAIL WITHIN 24 HOURS OF RECEIPT OF PURCHASED ITEMS. YOU MAY CLICK ON THE LINK ABOVE FOR RETURN OF DAMAGED ITEMS - PLEASE PROVIDE NAME, ADDRESS, TRACKER NUMBER AND ITEMS PURCHASED.
IF YOU HAVE RECEIVED DAMAGED ITEMS OR ITEMS HAVE BEEN LOST AND YOU DID NOT CHOOSE TO INSURE YOUR PURCHASE NM DESIGNS LLC WILL NOT BE HELD RESPONSIBLE FOR REPLACEMENT OR REFUNDS OF DAMAGED AND/OR LOST ITEMS.
IF YOU ARE NOT HAPPY WITH YOUR PURCHASE WE WILL BE HAPPY TO REFUND THE PURCHASED PRICE OF THE ITEM(S) WITHIN FIVE (5) DAYS OF RECEIPT OF DELIVERED PURCHASE *. THERE WILL BE A TWENTY FIVE PERCENT (25%) RESTOCKING FEE. SORRY SHIPPING CHARGES ARE NON-REFUNDABLE. PLEASE CLICK ON THE ABOVE LINK AND PROVIDE NAME, ADDRESS, CONTANCT NUMBER AND ITEMS PURCHASED TO BE RETURNED. IN CONTACTING NM DESIGNS LLC VIA EMAIL WITHIN FIVE (5) DAYS OF RECEIPT OF DELIVERED PURCHASE YOU WILL BE NOTIFIED AND RECEIVE AN RMA (RETURN MERCHANDISE AUTHORIZATION) NUMBER. RETURNED ITEMS WILL NOT BE ACCEPTED WITH OUT THE RMA NUMBER. NM DESIGNS MUST BE IN RECEIPT OF THE RETURNED ITEMS WITHIN TEN (10) DAYS FROM YOUR RECEIVING THE RMA NUMBER.
ALL ITEM(S) MUST BE RETURNED IN NEW AND UNWORN CONDITION. PLEASE USE A PADDED ENVELOPE OR BOX TO SHIP YOUR RETURNED ITEM(S). PLEASE USE A TRACEABLE DELIVERY SERVICE SUCH AS USPS, UPS OR FED EX IN ORDER TO TRACK DOWN MISPLACED OR LOST RETURNED ITEM(S) AND IF APPLICABLE INSURE YOUR RETURNED ITEM(S). NM DESIGNS LLC WILL NOT BE RESPONSIBLE FOR LOST OR DAMAGED RETURNED ITEM(S).
PLEASE BE SURE TO SEND A COPY OR THE ORIGINAL INVOICE WITH RETURNED ITEM(S).
FAILURE TO FOLLOW THE ABOVE RETURN POLICY PROCEDURES WILL RESULT IN THE RETURNED PACKAGE BEING REJECTED BY NM DESIGNS LLC AND RETURNED TO YOU, REVOKING YOUR RIGHT TO A REFUND.
NEGLIGENT MISHANDLING OF JEWELRY, BEAD OR STONE LOSS, TARNISH, FADING AND/OR OTHER MARRING IS NOT COVERED UNDER THE RETURN OR EXCHANGE POLICY.
•SPECIAL ORDERS ARE NON-REFUNDABLE. EARRINGS ARE ONLY REFUNDABLE AT FIFTY PERCENT (50%) OF THE PURCHASED PRICE.
EXCHANGE POLICY:
NM DESIGNS WILL BE HAPPY TO EXCHANGE YOUR RETURNED ITEMS. YOU MUST FOLLOW THE BELOW EXCHANGE POLICY PROCEDURES IN ORDER TO EXCHANGE AN ITEM(S).
PLEASE CONTACT NM DESIGNS LLC WITHIN FIVE (5) DAYS OF RECEIPT OF DELIVERED PURCHASE VIA EMAIL - PLEASE CLICK ON THE ABOVE LINK TO RECEIVE AN RMA (RETURN MERCHANDISE AUTHORIZATION) NUMBER. RETURNED EXCHANGED ITEMS WILL NOT BE ACCEPTED WITH OUT THE RMA NUMBER. NM DESIGNS LLC MUST BE IN RECEIPT OF THE RETURNED ITEMS WITH IN TEN (10) DAYS FROM YOUR RECEIVING THE RMA NUMBER.
ALL ITEM(S) MUST BE RETURNED IN NEW AND UNWORN CONDITION. PLEASE USE A PADDED ENVELOPE OR BOX TO SHIP YOUR RETURNED ITEM(S) IN. PLEASE USE A TRACEABLE DELIVERY SERVICE SUCH AS USPS, UPS OR FED EX IN ORDER TO TRACK DOWN MISPLACED OR LOST RETURNED ITEM(S) AND IF APPLICABLE INSURE YOUR RETURNED ITEM(S). NM DESIGNS LLC WILL NOT BE RESPONSIBLE FOR LOST OR DAMAGED RETURNED ITEM(S).
PLEASE BE SURE TO SEND A COPY OR THE ORIGINAL INVOICE WITH RETURNED ITEM(S).
FAILURE TO FOLLOW THE ABOVE RETURN POLICY PROCEDURES WILL RESULT IN THE RETURNED PACKAGE BEING REJECTED BY NM DESIGNS LLC AND RETURNED TO YOU.
SAFETY AND DISCLAIMER:
PLEASE KEEP ALL OF NM DESIGNS LLC HANDMADE JEWELRY OUT OF THE REACH OF CHILDREN AND ANIMALS. THESE JEWELRY PIECES ARE NOT MADE FOR CHILDREN OR ANIMALS TO PLAY WITH IN ANY FASHION OR FORM. THE COMPONETS ARE SMALL WHERE AS CHILDREN AND/OR ANIMALS MAY BREAK THE JEWELRY AND SWALLOW THE BEADS, STONES, GLASS OR OTHER JEWELY COMPONETS AND POSSIBLY CHOKE.
SOME OF THE STONES AND BEADS ARE SOLID AND MAY CAUSE PERSONAL INJURY IF STRUCK WITH.
NM DESIGNS LLC WILL NOT BE RESPONSIBLE FOR ANY INJURYS THAT OCCURE FROM FOWL PLAY OR ANY INTENTIONAL OR UNINTENTIONAL ACCIDENTS FROM ANY OF OUR JEWELRY PIECES.
NM DESIGNS JEWELRY IS MADE ONLY TO BE WORN AS INTENDED AS DESCRIBED VIA NECKLACE, EARRINGS, BRACELETS, ANKLETS AND BELTS.
FOR LONGEVITY OF YOUR HANDMADE JEWELRY
PLEASE TRY TO FOLLOW THE BELOW SUGGESTIONS:
*TAKE OFF ALL HANDMADE JEWELRY BEFORE BATHING, SHOWERING, GETTING INTO POOLS, JACUZZIS, ETC. REMEMBER TO REMOVE JEWELRY BEFORE ENGAGING IN HARSH CHEMICALS SUCH AS BLEACH OR AMMONIA.
*REMOVE ALL JEWELRY BEFORE GOING TO BED. DO NOT SLEEP IN JEWELRY.
*PUT ALL JEWELRY ON AFTER APPLYING ANY LOTIONS, CREAMS, PERFUMES, BODY SPRAYS, OINTMENTS, ETC.
*YOU MAY USE A SOFT 100% COTTON CLOTH TO CLEAN JEWELRY. HARSH CLEANING CHEMICALS CAN RUIN SOME BEADS, STONES OR GLASS.
*IT IS PREFERRED THAT YOU KEEP ALL HANDMADE JEWELRY IN AN AIRTIGHT ZIP SEAL BAG; THIS WILL RETARD THE STERLING SILVER COMPONENTS. IF YOU PREFER TO KEEP YOUR JEWELRY IN A JEWELRY BOX OR ANOTHER JEWELRY HOLDING MECHANISM AND THE SILVER BECOMES TARNISHED YOU MAY USE A JEWELRY CLOTH THAT MAY BE PURCHASED AT ANY CHAIN SUPER STORE.
*PLEASE REMEMBER TO GENTLY WIPE OFF ANY MAKE UP, PERFUME, OILS OR LOTIONS THAT MAY HAVE COME IN CONTACT WITH YOUR JEWELRY BEFORE YOU STORE YOUR PIECES.